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Communication

Professional Skills (Coming soon!) > COMING SOON
PS - Coming Soon
This module provides knowledge on how to communicate professionally as a medical assistant.

Effective communication is a vital skill for medical assistants and is the basis for successful patient care. Medical assistants must be able to communicate medical information professionally and accurately with a diverse group of people. This module provides knowledge in understanding the various types of communication styles and how to communicate with patients, co-workers, providers, and non-patients, including verbal, nonverbal, and written communication forms.


You’ll learn 

  • how to communicate in both the front and back office
  • techniques for active listening
  • essential nonverbal and verbal communication skills
  • best practices for professional communication
  • much more (see Content Details for more specific information)

The SIMTICS modules are all easy to use and web-based. This means they are available at any time as long as the learner has an internet connection. No special hardware or other equipment is required, other than a computer mouse for use in the simulations. Each of the SIMTICS modules covers one specific procedure or topic in detail. Each module contains:

  • an online simulation (available in Learn and Test modes)
  • descriptive text, which explains exactly how to perform that particular procedure including key terms and hyperlinks to references
  • 2D images and a 3D model of applied anatomy for that particular topic
  • a step by step video demonstration by an expert
  • a quiz
  • a personal logbook that keeps track of all the modules the learner has studied and how long

For more details on features and how your students can benefit from our unique system, click here.

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