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Teamwork NEW

Dental Assisting > DA Professional Skills
DATW
This module provides knowledge on how to work well with a team as a dental assistant.

Effective teamwork is an important component in a dental office and an essential skill for a dental assistant to develop. Successful teamwork results in providing a high level of patient care and is crucial for patient safety. In this module, students will learn how to work well with others in a dental office setting, to identify the roles and responsibilities of their team members, and to manage conflicts that may arise from collaborative activities.


You’ll learn 

  • the different roles in a dental office
  • strategies for working well in a team environment
  • to identify and understand hierarchy 
  • how to apply conflict resolution techniques
  • much more (see Content Details for more specific information)
Introduction
Step 1 - What does teamwork look like for a dental assistant?
Step 1.1 - Respecting yourself
Step 1.2 - Disagreeing with co-workers
Step 1.3 - Commitment
Step 2 - Knowing the roles in the office
Step 2.1 - Creating a working system
Step 2.2 - Working together
Step 3 - Understanding hierarchy
Step 3.1 - Getting support
Step 4 - Learning to be a contributor
Step 5 - Applying conflict resolution tactics
Step 5.1 - Settling disputes
  • Recognize how to work with others in a respectful way.
  • Express what it means to be committed.
  • Determine what duties are assigned to whom.
  • Identify the hierarchy of the office and its team members.
  • Demonstrate what it means to contribute to the team.
  • Apply conflict resolution tactics.

The SIMTICS modules are all easy to use and web-based. This means they are available at any time as long as the learner has an internet connection. No special hardware or other equipment is required, other than a computer mouse for use in the simulations. Each of the SIMTICS modules covers one specific procedure or topic in detail. Each module contains:

  • an online simulation (available in Learn and Test modes)
  • descriptive text, which explains exactly how to perform that particular procedure including key terms and hyperlinks to references
  • 2D images and a 3D model of applied anatomy for that particular topic
  • a step by step video demonstration by an expert
  • a quiz
  • a personal logbook that keeps track of all the modules the learner has studied and how long

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